Privacy policy

Last updated: April 6, 2026

Vectra Ink operates this store and website to provide you with a curated collection of digital assets. Since we are powered by Shopify, they provide the platform that allows us to get our products to you. This policy explains how we handle your personal information when you visit our site, make a purchase, or get in touch with us.

By using our services, you’re letting us know that you’ve read and understood how we collect and use your data as described here.

Personal Information We Collect

When we talk about personal information, we mean anything that can identify you. We collect a few different types depending on how you use the store:

Contact Details: This includes things like your name, billing address, and email address. Your email is especially important so we can send over your download links.

Financial Information: We collect payment details like credit card or debit card numbers, which are processed securely through Shopify’s systems.

Transaction Information: We keep track of what you view, what you add to your cart, and the specific vector packs or illustrations you purchase.

Device and Usage Information: We automatically collect some data like your IP address, browser type, and how you navigate the site to help us make the store run smoother for you.

How We Use Your Information

Since we specialize in digital products, we use your info in a few specific ways:

To get you your files: We use your email to send your unique download links once a purchase is confirmed.

Customer Support: To help out if you have trouble with a file or a download link.

Security: To keep the shopping experience safe and prevent unauthorized downloads.

Updates: If you decide to join our list, we’ll send you "Fresh Ink" updates when we release new packs or assets.

Shopify and Digital Delivery

Our store is hosted on the Shopify platform. They store your data on secure servers to make sure your checkout is safe.

Because we sell digital goods, we use specific apps integrated with Shopify to handle fulfillment. When you buy something, your email is the key that triggers the delivery of your files, whether they are ZIP, AI, EPS, SVG, or JPG formats.

Security and Retention

We take the security of your account and your previous purchases seriously. While no internet-based system is 100% perfect, we use industry-standard encryption to protect your data. If you create an account to track your download history, please make sure to keep your login details private.

Your Rights and Choices

Depending on where you live, you might have specific rights regarding your data, such as:

Access and Deletion: Asking to see or delete the info we have on file for you.

Data Accuracy: Correcting any info that isn't accurate.

Opting Out: Unsubscribing from marketing emails by clicking the "Unsubscribe" link in any of our newsletters.

Children's Data

Vectra Ink is built for designers and creators. We do not knowingly collect information from children. If you’re a parent and realize your child has shared info with us, please reach out so we can delete it.

Changes to This Policy

We might update this policy from time to time to reflect changes in our store or new laws. You can always see when it was last changed by checking the date at the very top.